Contents

1.The Care Act 2014 Resource

1. 1.0.1The Care Act 2014 Resource

2.The Mental Capacity Act 2005 Resource and Practice Toolkit

1. 2.0.1The Mental Capacity Act 2005 Resource and Practice Toolkit

3.Safeguarding Adults

1. 3.0.1Safeguarding AdultsApril 11, 2024

4.Deprivation of Liberty

1. 4.0.1Deprivation of Liberty Safeguards Procedure
   Updated
   April 11, 2024
2. 4.0.2Recognising and Responding to Deprivations of Liberty
   Updated
   April 11, 2024

5.Universal Procedures (used by all teams)

1. 5.0.1Equality, Diversity and Human Rights
   New
   April 11, 2024
2. 5.0.2Recording and Keeping RecordsApril 11, 2023
3. 5.0.3Providing Information about a Person or CarerOctober 30, 2023
4. 5.0.4Financial Assessment
   Updated
   April 11, 2024
5. 5.0.5Commissioning and Brokerage ProceduresOctober 28, 2022
6. 5.0.6Direct PaymentsOctober 28, 2022
7. 5.0.7Assistive Technology and TelecareOctober 28, 2022
8. 5.0.8Risk AssessmentApril 11, 2024
9. 5.0.9Lone WorkingOctober 28, 2022
10. 5.0.10Joint WorkNovember 3, 2021
11. 5.0.11Social Media (use of)
    Updated
    April 11, 2024
12. 5.0.12Storage of Data on Practitioners' Mobile DevicesSeptember 16, 2021
13. 5.0.13Interpreter and Translation ServicesNovember 3, 2021
14. 5.0.14Death of a Person or CarerSeptember 21, 2021

6.Specialist Procedures

1. 6.0.1Appointeeship and Deputyship for Property and Financial Affairs
   Updated
   April 11, 2024
2. 6.0.2Debt Respite Scheme (Breathing Spaces) ProcedureApril 11, 2024
3. 6.0.3Minor Adaptations and Low Level EquipmentOctober 28, 2022
4. 6.0.4Joint Packages of Health and Social Care
   Updated
   April 11, 2024
5. 6.0.5NHS Continuing Healthcare Procedure
   Updated
   April 11, 2024
6. 6.0.6NHS-funded Nursing Care Procedure (FNC)
   Updated
   April 11, 2024
7. 6.0.7End of Life Procedures and Practice GuidanceOctober 30, 2023
8. 6.0.8Legal ServicesNovember 22, 2021
9. 6.0.9Ordinary Residence ProcedureOctober 30, 2023
10. 6.0.10Continuity of Care Arrangements
    Updated
    April 11, 2024
11. 6.0.11Cross Border PlacementsApril 11, 2024
12. 6.0.12Protecting Moveable Property and BelongingsNovember 4, 2021
13. 6.0.13Service Interruptions and Provider Failure
    Updated
    April 11, 2024
14. 6.0.14No Recourse to Public Funds (NRPF)
    Updated
    April 11, 2024
15. 6.0.15Acting as an Appropriate Adult
    New
    April 11, 2024
16. 6.0.16Prisons and Approved Premises
    Updated
    April 11, 2024

7.First Response

7.1About the First Response Team

1. 7.1.1About the First Response TeamOctober 28, 2022

7.2Contact and Referral

1. 7.2.1Receiving a Contact or Referral
   Updated
   April 11, 2024
2. 7.2.2Deciding the Outcome of a Contact or Referral (First Response)October 30, 2023
3. 7.2.3Actions and Next Steps (First Response)April 11, 2024

7.3Establishing Needs

1. 7.3.1Introduction, Legal Requirements and Tools
   Updated
   April 11, 2024
2. 7.3.2Preparing to Establish Needs
   Updated
   April 11, 2024
3. 7.3.3The Skilled ConversationApril 11, 2024
4. 7.3.4Agreeing Needs and Making a Formal RecordApril 11, 2024
5. 7.3.5Understanding and Applying Eligibility Criteria
   Updated
   April 11, 2024
6. 7.3.6Communicating the Outcome and Next StepsApril 11, 2024

7.4Meeting Needs

1. 7.4.1Establishing Ordinary ResidenceApril 11, 2024
2. 7.4.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 7.4.3Setting an Indicative BudgetApril 11, 2024
4. 7.4.4Care and Support PlanningApril 11, 2024
5. 7.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetApril 11, 2024
6. 7.4.6Arranging Support and Services
   Updated
   April 11, 2024

7.5Reviewing Support and Services

1. 7.5.1Legal Requirements of a Care and Support Plan Review and ToolsApril 11, 2024
2. 7.5.2Preparing to Carry out a Care and Support Plan Review
   Updated
   April 11, 2024
3. 7.5.3The Full Review ConversationApril 11, 2024
4. 7.5.4The Light Touch Review ConversationApril 11, 2024
5. 7.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordApril 11, 2024
6. 7.5.6Actions Following a Care and Support Plan ReviewApril 11, 2024
7. 7.5.7Monitoring Urgent or Interim Support and ServicesApril 11, 2024
8. 7.5.8Review of a Direct Payment

8.Reablement

8.1About the Reablement Team

1. 8.1.1About the Reablement TeamOctober 28, 2022

8.2Contact and Referral

1. 8.2.1Receiving a Contact or Referral
   Updated
   April 11, 2024
2. 8.2.2Deciding the Outcome of a Contact or ReferralApril 11, 2024
3. 8.2.3Actions and Next Steps (Reablement)April 11, 2024

8.3Establishing Needs

1. 8.3.1Introduction, Legal Requirements and Tools
   Updated
   April 11, 2024
2. 8.3.2Preparing to Establish Needs
   Updated
   April 11, 2024
3. 8.3.3The Skilled ConversationApril 11, 2024
4. 8.3.4Agreeing Needs and Making a Formal RecordApril 11, 2024
5. 8.3.5Establishing Ordinary Residence (Reablement)October 28, 2022

8.4Arranging and Reviewing Reablement

1. 8.4.1The Reablement PlanApril 11, 2024
2. 8.4.2Arranging the Reablement ServiceOctober 28, 2022
3. 8.4.3Monitoring ReablementApril 11, 2024
4. 8.4.4The Reablement Review
   Updated
   April 11, 2024
5. 8.4.5Deciding the Outcome of a Reablement Review and Making a Formal RecordOctober 8, 2021
6. 8.4.6Actions Following a Reablement ReviewOctober 30, 2023

8.5Arranging and Reviewing Equipment

1. 8.5.1Providing EquipmentOctober 30, 2023
2. 8.5.2Equipment in a Care HomeNovember 3, 2021
3. 8.5.3Providing Direct SupportOctober 28, 2022
4. 8.5.4Monitoring and Reviewing Equipment or AdaptationsOctober 28, 2022

8.6Meeting Ongoing Needs

1. 8.6.1Understanding and Applying Eligibility Criteria
   Updated
   April 11, 2024
2. 8.6.2Communicating the Outcome and Next Steps (Reablement)October 30, 2023
3. 8.6.3Requesting a Financial Assessment
   Updated
   April 11, 2024
4. 8.6.4Setting an Indicative BudgetApril 11, 2024
5. 8.6.5Care and Support PlanningApril 11, 2024
6. 8.6.6Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetApril 11, 2024
7. 8.6.7Arranging Support and Services
   Updated
   April 11, 2024
8. 8.6.8Legal Requirements of a Care and Support Plan Review and ToolsApril 11, 2024
9. 8.6.9Preparing to Carry out a Care and Support Plan Review
   Updated
   April 11, 2024
10. 8.6.10The Full Review ConversationApril 11, 2024
11. 8.6.11The Light Touch Review ConversationApril 11, 2024
12. 8.6.12Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordApril 11, 2024
13. 8.6.13Actions Following a Care and Support Plan ReviewApril 11, 2024
14. 8.6.14Monitoring Urgent or Interim Support and ServicesApril 11, 2024
15. 8.6.15Review of a Direct Payment

9.Occupational Therapy

9.1Occupational Therapy in Haringey

1. 9.1.1Occupational Therapy in HaringeyOctober 28, 2022
2. 9.1.2Using these Procedures - Occupational TherapyOctober 28, 2022

9.2Contact, Referral and Establishing Needs

1. 9.2.1First Response Team
2. 9.2.2Reablement
3. 9.2.3Adult Assessment Team
4. 9.2.4Review Team
5. 9.2.5Haringey Learning Disability Partnership (HLDP)

9.3Arranging Equipment

1. 9.3.1Establishing Ordinary Residence (Occupational Therapy)September 28, 2021
2. 9.3.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 9.3.3Providing EquipmentOctober 30, 2023
4. 9.3.4Equipment in a Care HomeNovember 3, 2021
5. 9.3.5Providing Direct SupportOctober 28, 2022

9.4Major Adaptations

1. 9.4.1Establishing Likely Eligibility for a Disabled Facilities GrantOctober 28, 2022
2. 9.4.2Applying for a Disabled Facilities GrantOctober 28, 2022
3. 9.4.3The Outcome of the Disabled Facilities Grant Application and Next StepsOctober 28, 2022

9.5Monitoring and Reviewing Equipment or Adaptations

1. 9.5.1Monitoring and Reviewing Equipment or AdaptationsOctober 28, 2022

10.Hospital Team

10.1About the Hospital Team

1. 10.1.1About the Hospital TeamOctober 28, 2022

10.2Contact and Referral

1. 10.2.1Receiving a Contact or Referral
   Updated
   April 11, 2024
2. 10.2.2Deciding the Outcome of a Contact or Referral (Hospital Team)October 30, 2023
3. 10.2.3Actions and Next Steps (Hospital Team)April 11, 2024

10.3Discharge to Assess

1. 10.3.1Discharge to Assess (Home First)
   Updated
   April 11, 2024
2. 10.3.2Monitoring Urgent or Interim Support and ServicesApril 11, 2024

10.4Establishing Needs

1. 10.4.1Introduction, Legal Requirements and Tools
   Updated
   April 11, 2024
2. 10.4.2Preparing to Establish Needs (Hospital and Mental Health)April 11, 2024
3. 10.4.3The Skilled ConversationApril 11, 2024
4. 10.4.4Agreeing Needs and Making a Formal Record (Hospital and Mental Health)October 28, 2022
5. 10.4.5Understanding and Applying Eligibility Criteria
   Updated
   April 11, 2024
6. 10.4.6Communicating the Outcome and Next Steps (Hospital and Mental Health)October 30, 2023

10.5Meeting Needs

1. 10.5.1Establishing Ordinary ResidenceApril 11, 2024
2. 10.5.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 10.5.3Setting an Indicative BudgetApril 11, 2024
4. 10.5.4Care and Support PlanningApril 11, 2024
5. 10.5.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetApril 11, 2024
6. 10.5.6Arranging Support and Services
   Updated
   April 11, 2024

10.6Reviewing Support and Services

1. 10.6.1Legal Requirements of a Care and Support Plan Review and ToolsApril 11, 2024
2. 10.6.2Preparing to Carry out a Care and Support Plan Review
   Updated
   April 11, 2024
3. 10.6.3The Full Review ConversationApril 11, 2024
4. 10.6.4The Light Touch Review ConversationApril 11, 2024
5. 10.6.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordApril 11, 2024
6. 10.6.6Actions Following a Care and Support Plan ReviewApril 11, 2024
7. 10.6.7Review of a Direct Payment

11.Locality Teams

11.1About the Locality Teams

1. 11.1.1About the Locality TeamsApril 11, 2024

11.2Contact and Referral

1. 11.2.1Receiving a Contact or Referral
   Updated
   April 11, 2024
2. 11.2.2Deciding the Outcome of a Contact or ReferralApril 11, 2024
3. 11.2.3Actions and Next StepsApril 11, 2024

11.3Establishing Needs

1. 11.3.1Introduction, Legal Requirements and Tools
   Updated
   April 11, 2024
2. 11.3.2Preparing to Establish Needs
   Updated
   April 11, 2024
3. 11.3.3The Skilled ConversationApril 11, 2024
4. 11.3.4Agreeing Needs and Making a Formal RecordApril 11, 2024
5. 11.3.5Understanding and Applying Eligibility Criteria
   Updated
   April 11, 2024
6. 11.3.6Communicating the Outcome and Next StepsApril 11, 2024

11.4Meeting Needs

1. 11.4.1Establishing Ordinary ResidenceApril 11, 2024
2. 11.4.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 11.4.3Setting an Indicative BudgetApril 11, 2024
4. 11.4.4Care and Support PlanningApril 11, 2024
5. 11.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetApril 11, 2024
6. 11.4.6Arranging Support and Services
   Updated
   April 11, 2024

11.5Reviewing Support and Services

1. 11.5.1Legal Requirements of a Care and Support Plan Review and ToolsApril 11, 2024
2. 11.5.2Preparing to Carry out a Care and Support Plan Review
   Updated
   April 11, 2024
3. 11.5.3The Full Review ConversationApril 11, 2024
4. 11.5.4The Light Touch Review ConversationApril 11, 2024
5. 11.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordApril 11, 2024
6. 11.5.6Actions Following a Care and Support Plan ReviewApril 11, 2024
7. 11.5.7Monitoring Urgent or Interim Support and ServicesApril 11, 2024
8. 11.5.8Review of a Direct Payment

12.Mental Health Social Work

12.1Adult Mental Health Services in Haringey

1. 12.1.1Adult Mental Health Services in HaringeyOctober 28, 2022
2. 12.1.2Using these Procedures - Mental HealthOctober 28, 2022

12.2Contact and Referral

1. 12.2.1How to Access Mental Health Social WorkOctober 28, 2022
2. 12.2.2Receiving a Contact or Referral
   Updated
   April 11, 2024
3. 12.2.3Contact and Referral Adult Care and Support ProceduresApril 11, 2024

12.3Establishing Needs

1. 12.3.1Introduction, Legal Requirements and Tools
   Updated
   April 11, 2024
2. 12.3.2Preparing to Establish Needs (Hospital and Mental Health)April 11, 2024
3. 12.3.3The Skilled ConversationApril 11, 2024
4. 12.3.4Agreeing Needs and Making a Formal Record (Hospital and Mental Health)October 28, 2022
5. 12.3.5Understanding and Applying Eligibility Criteria
   Updated
   April 11, 2024
6. 12.3.6Communicating the Outcome and Next Steps (Hospital and Mental Health)October 30, 2023

12.4Meeting Needs

1. 12.4.1Establishing Ordinary ResidenceApril 11, 2024
2. 12.4.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 12.4.3Setting an Indicative BudgetApril 11, 2024
4. 12.4.4Care and Support PlanningApril 11, 2024
5. 12.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetApril 11, 2024
6. 12.4.6Arranging Support and Services
   Updated
   April 11, 2024

12.5Reviewing Support and Services

1. 12.5.1Legal Requirements of a Care and Support Plan Review and ToolsApril 11, 2024
2. 12.5.2Preparing to Carry out a Care and Support Plan Review
   Updated
   April 11, 2024
3. 12.5.3The Full Review ConversationApril 11, 2024
4. 12.5.4The Light Touch Review ConversationApril 11, 2024
5. 12.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordApril 11, 2024
6. 12.5.6Actions Following a Care and Support Plan ReviewApril 11, 2024
7. 12.5.7Monitoring Urgent or Interim Support and ServicesApril 11, 2024
8. 12.5.8Review of a Direct Payment

12.6Functions under the Mental Health Act

1. 12.6.1Understanding the Mental Health Act 1983
   New
   April 11, 2024
2. 12.6.2Community Mental Health Framework
   New
   April 11, 2024
3. 12.6.3Social Circumstances Report
   Updated
   April 11, 2024
4. 12.6.4Section 117 Aftercare
   Updated
   April 11, 2024

13.AMHP Procedure

1. 13.0.1AMHP ProcedureNovember 3, 2021

14.Transition to Adult Care and Support

14.1Deciding Whether to Start Transition

1. 14.1.1Deciding Whether to Start TransitionOctober 30, 2023
2. 14.1.2Deciding Whether to Start Carers TransitionNovember 3, 2021
3. 14.1.3Recording the Decision and Next StepsNovember 3, 2021

14.2Child's Needs Assessment

1. 14.2.1Introduction, Legal Requirements and Tools (Child's Needs Assessment)April 11, 2024
2. 14.2.2Preparing to Establish Needs (Child's Needs Assessment)
   Updated
   April 11, 2024
3. 14.2.3The Skilled Conversation (Child's Needs Assessment)April 11, 2024
4. 14.2.4Agreeing Needs, Making a Formal Record and Next Steps (Child's Needs Assessment)October 30, 2023

14.3Carer's Transition Assessments

1. 14.3.1Introduction, Legal Requirements and Tools (Carer's Transition)April 11, 2024
2. 14.3.2Preparing to Establish the Needs of Parent Carers
   Updated
   April 11, 2024
3. 14.3.3Preparing to Establish the Needs of Young Carers
   Updated
   April 11, 2024
4. 14.3.4The Skilled Conversation (Parent Carers)September 27, 2021
5. 14.3.5The Skilled Conversation (Young Carers)April 11, 2024
6. 14.3.6Agreeing Needs, Making a Formal Record and Next Steps (Carer's Transition)October 30, 2023

14.4Transition Planning and Review

1. 14.4.1Setting an Indicative Budget (Transition to Adult Care and Support)November 9, 2021
2. 14.4.2The Transition PlanApril 11, 2024
3. 14.4.3Reviewing a Transition PlanApril 11, 2024
4. 14.4.4Reviewing an Education, Health and Care Plan (from 18 years)October 28, 2022

15.Carers Procedures

15.1Contact and Referral

1. 15.1.1Receiving a Contact or Referral
   Updated
   April 11, 2024
2. 15.1.2Deciding the Outcome of a Contact or Referral (Carers)April 11, 2024
3. 15.1.3Actions and Next Steps (Carers)April 11, 2024

15.2Establishing Needs

1. 15.2.1Introduction, Legal Requirements and Tools (Carers)
   Updated
   April 11, 2024
2. 15.2.2Preparing to Establish Needs (Carers)
   Updated
   April 11, 2024
3. 15.2.3The Skilled Conversation (Carers)April 11, 2024
4. 15.2.4Agreeing Needs and Making a Formal Record (Carers)April 12, 2022
5. 15.2.5Understanding and Applying Eligibility Criteria (Carers)
   Updated
   April 11, 2024
6. 15.2.6Communicating the Outcome and Next Steps (Carers)October 30, 2023

15.3Meeting Needs

1. 15.3.1Establishing Ordinary ResidenceApril 11, 2024
2. 15.3.2Requesting a Financial Assessment
   Updated
   April 11, 2024
3. 15.3.3Setting an Indicative BudgetApril 11, 2024
4. 15.3.4Support PlanningApril 11, 2024
5. 15.3.5Signing off a Support Plan and Agreeing a Final Personal BudgetNovember 3, 2021
6. 15.3.6Arranging Support and Services
   Updated
   April 11, 2024

15.4Reviewing Support and Services

1. 15.4.1Legal Requirements of a Support Plan Review and ToolsApril 11, 2024
2. 15.4.2Preparing to Carry out a Support Plan Review
   Updated
   April 11, 2024
3. 15.4.3The Full Review Conversation (Carers)October 30, 2023
4. 15.4.4The Light Touch Review Conversation (Carers)November 5, 2021
5. 15.4.5Deciding the Outcome of a Support Plan Review and Making a Formal RecordNovember 3, 2021
6. 15.4.6Actions Following a Support Plan ReviewOctober 30, 2023
7. 15.4.7Monitoring Urgent or Interim Support and ServicesApril 11, 2024
8. 15.4.8Review of a Direct Payment